Terms & Conditions

Meridian Thermal LLC, 10 N Post St, Spokane, WA 99201, United States, registration EIN: 73-1651027. Reach us at [email protected] or +1 (509) 412-9754.

Rechargeable electronic portable hand warmers, personal thermal comfort devices, and related charging accessories distributed by Meridian Thermal LLC. Each listing outlines items included, dimensions, and materials. Photographs are representative. Final packaging may vary slightly.

Your purchase is submitted when checkout finishes. We send an email acknowledgment. The binding sale occurs when the warmer ships. If inventory is depleted or verification fails, we cancel the request and refund payments immediately.

All listings are quoted in USD and include local VAT. Freight fees appear in the summary before you finalize payment. Accepted options: Cash on delivery, Bank transfer. Should a clerical pricing error occur, we contact you before shipping to reconfirm or cancel.

Delivery methods, transit times and costs are listed on the Delivery & Payment page. Risk transfers to you upon handover of the parcel.

Photographs show the actual goods we send. Display colours vary with screen settings, browser profiles and ambient room light. A subtle variance in tone is not a defect, so it does not qualify for free returns or store credit. We state dimensions, materials and contents on each page.

We remain responsible for the items until the carrier delivers them to you or your designated recipient. Risk of loss or damage passes to you at delivery. Please record any visible shipping damage with the driver and notify us within 48 hours.

You can return items within 60 days of delivery as detailed on our Returns page. Meridian provides a one-year limited statutory warranty covering defects in internal heating elements, battery performance, and manufacturing assembly under standard consumer operating conditions.

• Custom engraved or personalized hand warmer units
• Hand warmers showing signs of physical alteration, disassembly, or unsealed battery housing
• Opened hygiene-sensitive accessories such as fabric hand sleeves or thermal carry pouches that have contacted skin
• Units damaged by external liquid ingress, improper electrical inputs, or third-party modifications
• Consumable items or bundled digital documentation once accessed or downloaded

Liability of Meridian Thermal LLC for any claim arising from purchase or product operation is limited strictly to the total purchase price paid for the order or $100, whichever amount is lower. Nothing in these conditions excludes liability that cannot be waived under applicable law.

You must be at least 18 years of age to order. Use all items as directed on the packaging. They do not replace medical care.

The laws of the State of Delaware and the federal laws of the United States govern these terms, without regard to conflicts of law principles. If we cannot resolve an issue directly, the matter falls under the jurisdiction of the court at the seller's registered seat, preserving consumer rights under your local statutes.

Contact [email protected] or call +1 (509) 412-9754 during Mon-Fri 09:30-17:15, Sat 09:30-15:00. We reply within one business day.

Merchant

Meridian Thermal LLC

Registered address

10 N Post St, Spokane, WA 99201, United States

Email

[email protected]

Phone

+1 (509) 412-9754

Working hours

Mon-Fri 09:30-17:15, Sat 09:30-15:00

Registration

EIN: 73-1651027